Responsibility for the personal information covered by this notice rests with Slotivaro, which is accountable for it. Send any privacy question to hello@slotivaro.site.
Privacy officer
The owner of Slotivaro acts as its privacy officer: the person in charge of protecting personal information, answering access and correction requests and handling privacy complaints. You can reach the privacy officer at hello@slotivaro.site; please put "Privacy" in the subject line.
The short version
- We collect personal information only when you write to us, through the contact form or by email.
- It is used to answer your message and, if we end up working together, to plan and deliver the work.
- The site runs no analytics, ad or tracking cookies, and no personal information is ever sold.
- The booking planner and booking demo run in your browser and send nothing to us.
What we collect and why
| Information | Why we need it |
|---|---|
| Your name | To address our reply |
| Your email address | To reply to you |
| Business name (optional) | To understand who we are talking to |
| Type of help you are looking for | To route and prepare our reply |
| Your message | To answer your question |
| Your agreement to this notice | To record that you read it before sending |
Please do not send passwords, customer lists, health information or payment card details through the form or by email.
Spam and abuse protection
To protect the form from automated abuse, the site keeps a small record file on the server. When a completed form passes the basic checks, and before the message is sent, it adds one entry containing a coded key made from your IP address with a secret value, and the time. If the message is then sent, the same entry is marked as sent and gains a coded version of your browser session's random identifier, so the limit on messages per session can be applied. The record holds no name, email address or message text. Without the private value kept on our server, the coded keys cannot realistically be reversed. Records older than 24 hours are removed the next time someone submits the form, and if the record file has not changed for 24 hours it is deleted the next time the contact page is opened. If a message cannot be sent because of a technical problem, your words reappear in the form for another attempt, and nothing is saved on the server.
Cookies
The contact page sets one session cookie, only when the form is shown or submitted, to protect the form against forged submissions. It contains a random identifier, expires when you close your browser and is not used for tracking. Our cookie notice has the details.
Who handles your information
Messages from the form are sent by email from the website to our mailbox. Our web host and email provider store and process the information on our behalf to run the site and deliver email, and their servers may be located outside Quebec and outside Canada, so your information may be held or processed in another province or country and be subject to its laws. Ask us where your information is held and we will say.
If you become a client, the information needed for your project may also be handled by the services named in your project plan, such as a booking platform or payment processor you choose. Those accounts are opened in your name.
How long we keep it
Enquiries that do not lead to a project are deleted within 12 months of our last reply. Project correspondence is kept for as long as needed to support the work and meet record-keeping obligations, then deleted.
Your choices and rights
You may request a copy of the personal information we keep about you, have mistakes fixed, or withdraw consent to our holding it where no other obligation requires us to keep it. Write to hello@slotivaro.site. Should our reply leave a concern unresolved, you can take it to the Office of the Privacy Commissioner of Canada, or to a provincial commissioner if a provincial law governs the matter.
Visitors in Quebec
This site does not use technology that identifies, locates or profiles visitors, and it runs no analytics or advertising tools. If that ever changes, we will tell you before any such function is used and how to turn it on, and it will be off by default.
Changes to this notice
Any change to these practices will appear here first, with a new "last updated" date near the top.